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// AI AGENCY

AI Agency

We design, ship and govern AI agents inside real operations.

Vertical agents over your data and processes
Integration with ERPs, CRMs, WMS, contact center
RAG, evals, guardrails and observability
Human-in-the-loop governance
Book an AI diagnostic See how we work
Santander
PwC
Tenaris
Boldt
Abarca
Brightstar
Farmatrack
Assa
Brightcell Latam
Mapfre Seguros
Grupo Mirgor
Entel
Santander
PwC
Tenaris
Boldt
Abarca
Brightstar
Farmatrack
Assa
Brightcell Latam
Mapfre Seguros
Grupo Mirgor
Entel
// THE PROBLEM

Still thinking that "using AI" means writing emails faster or generating posts?

That's just 1% of what AI can do. The companies winning are using it to make better decisions, automate entire operations and embed it into the systems they already use.

  • Automate high-volume administrative processes
  • Reduce response and resolution times in operations
  • Embed intelligence into the systems you already use (ERP, CRM, contact center)
  • Create real competitive advantages, not just flashy demos
// WHAT AI CAN DO IN YOUR COMPANY TODAY

Concrete cases, not hypotheses.

01Triage and support agents in contact center with human handoff
02Automation of onboarding, KYC and compliance processes
03Extraction and classification over contracts, invoices and documents
04Vertical copilots over internal documentation and knowledge bases
05Semantic search assistants over catalogs and products
06Automation of claims, support cases and complaints
07Assisted writing of proposals, clinical notes and reports
08Code-review and QA agents for development teams
09Prediction dashboards for sales, finance and logistics
10Scoring and decision models with explainability
// HOW WE DO IT

AI agents inside real operations.

01

Operational discovery

We map processes, actors and systems before talking about models. AI is designed from the operation.

02

Agent architecture

Orchestration with LangGraph or Temporal. RAG over your data with pgvector. Integrations with ERPs, CRMs, contact center.

03

Evals + golden dataset

Evals before demos. Versioned dataset, per-case metrics, regressions detected automatically.

04

Guardrails

Output policies, PII redaction, content filtering, rate limiting. Human approval on critical steps.

05

Observability

Trace every prompt, latency, cost, tokens. Behavior dashboards and drift alerts.

06

Governance model

Human-in-the-loop by design. Runbooks for failures, escalation to operators, full audit trail.

We don't sell presentations.

We implement functional AI inside your business.

Many talk about AI, few actually integrate it. We don't run workshops, don't deliver roadmaps without execution, and don't sell demos that nobody uses. We start with one concrete case, take it to production and measure real results.

// HOW WE START

From zero to production in 3 steps.

PASO
01

Operational discovery (2 weeks)

We map your processes, identify the highest-impact use case and validate technical feasibility. You get a clear, prioritized diagnostic.

PASO
02

Custom pilot (6–8 weeks)

We build the agent, connect it to your real systems, measure with evals and adjust before scaling. Human-in-the-loop from day one.

PASO
03

Production and evolution

Deploy with guardrails, observability and SLAs. The agent runs in production with continuous monitoring and iterative improvement based on real data.

// COMMON USE CASES

Where AI adds value — and where it doesn't.

  • 01Triage agents in contact center (+ human handoff)
  • 02Vertical copilots over internal docs and data
  • 03Process automation with exceptions (claims, onboarding, KYC)
  • 04Classification and extraction over documents
  • 05Search assistants over catalogs and knowledge bases
  • 06Assisted writing (proposals, notes, reports)
  • 07Code-review and internal QA agents
  • We don't do: hype demos with no real operation behind them
// MODEL

How we work.

Pilot6–10 weeks on one concrete case
Production3–6 months, joint team
ManagedOngoing operations with SLAs
ModelsClaude, GPT, open-source, hybrid
InfraYour cloud or managed AWS/GCP

What process would you want an agent running tomorrow?

We tell you whether it makes sense or not. If yes, we kick off an 8-week pilot.

Book an AI diagnostic
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// LET'S TALK

Got a project in mind?

Tell us the challenge in 30 minutes. If it makes sense, we start a no-strings discovery.

Book a 30-min call
Reply in <24hSenior LATAM teams18+ years shipping